How long does it take to receive payment?
Typically 1 minute or less, but could take up of 10 minutes depending on the number of payments waiting to be sent.
It's more than 10 minutes and I have not received payment, what do I do?
Contact us, we will quickly check and resolve the issue. This could be due to a few things such as country origin, customer PayPal issues, or incorrect PayPal address.
Do I get charged any fees when selling you tickets?
No, we send the money with Mass Payment and we pay the fees. If you are in a country that doesn't accept Mass Payment then you will be charged fees (Brazil, India, Egypt, Turkey, Japan, Russia).
What currency do you send the funds in?
All funds are sent in USD (United States Dollars), PayPal could charge a exchange fee typically it is less than 1%.
My selling tickets request was NOT accepted, can I still sell you tickets?
Possibly, we need to review your account manually and do an override. If your MTGO account is less than one month old your request cannot be overridden for any reason. Please contact us for an override at staff (at) mtgotickets (dot) com.
We use paypal to secure our transaction.
Please login with the paypal account you wish to receive your money.
For example, if you'd like your money to sent to 'firstname.lastname@example.org', login with 'email@example.com'.
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